“Understanding the customer’s needs and problems are what drives the technical solutions to solve those challenges. It is important we are aligned with our customers’ perspective.”
Growing up in the shadows of industry on the south side of Chicago, I had a vague understanding as to how important the jobs were to the region and people’s futures. When it came time to learn how I can contribute to the world, I began working within that same community. The importance of those jobs became abundantly clear. I have a personal responsibility to myself and my community to help save those jobs and create more.
I have a keen passion for understanding manufacturing and business process technologies, and how they mesh with continuous improvement implementations. My passion for implementation found a home in over 16 years as an analyst and engineer for energy, industrial automation and software development. I focused on understanding customer requirements, developing product and service solutions, and delivering projects to improve manufacturing and business processes, and ultimately, the bottom line.
In addition to my experience, I have a strong educational foundation. I earned a Bachelor of Science degree in Industrial Engineering from Purdue Northwest and a Master of Science degree in Engineering Management from Northwestern University. My additional pursuit of Six Sigma and Project Management education provides a more complete, well-rounded approach to my work.
- Business Process Management (BPM)
- Functional and technical requirements gathering
- ERP/MRP implementation (Oracle, JDE)
- Quote-to-Cash and Configure/Price/Quote (CPQ) expertise
- Product Lifecycle Management
- Industry 4.0 (IoT, IIoT, and Digital Manufacturing)
- Waterfall and Agile Development
- Process Mapping/Value Stream Mapping
- Six Sigma Green Belt
A multi-national manufacturer’s business unit needed to introduce a product line update (anticipated $500k/year revenue) while simultaneously moving manufacturing operations for North and South American customers to a Knoxville, TN facility. As the Lead Solutions Analyst, I managed the project team of software developers, product development, marketing, and manufacturing engineers to implement the new product for sale for intra-company and external customers. We not only met but exceeded timelines and deadlines. This cut-over also did not impact customer backlog of orders and scaled successfully to full production within 30 days of go-live.