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EMPLOYEE JOURNEY SEMINAR: Attract. Develop. Retain. – Edwardsville

September 10

8:00 am - 2:00 pm

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Attract.
Develop.
Retain.

Details

Location

Morris University Center – 2nd Floor, Legacy Room (Room 2038)
1 Hairpin Drive, Edwardsville, IL 62026 + Google Map
Contact

Camryn Tunney

ctunney@imec.org

Parking and Building Instructions:

Southern Illinois University Edwardsville
Morris University Center – 2nd Floor, Legacy Room (Room 2038)
1 Hairpin Drive, Edwardsville, IL 62026

  • Please park in Lot B off of Circle Drive (see map below).
  • Note your parking space number and enter it at the kiosk, along with the free parking code: 2560.
  • Kiosks are located at the top of the lot and inside the Morris University Center.
  • After parking, enter the Morris University Center and go to the 2nd floor.

If you experience any issues, please contact Camryn Tunney at ctunney@imec.org.

The event will be held in the Legacy Room (Room 2038)


Join us for an engaging seminar designed to help leaders and HR professionals strengthen every stage of the employee journey. From recruitment and onboarding to development and long-term retention, this session will provide actionable strategies to build a more resilient, motivated, and loyal workforce. Whether you’re navigating workforce challenges or looking to enhance your company culture, this seminar will equip you with the tools to attract top talent, foster growth, and retain your best employees.

8:00 – 8:30 AM | Arrival, Coffee & Resource Hub

Enjoy coffee while engaging with resources and experts ready to help at the Hub.

  • IMEC
  • IMA
  • Hire Level
  • Illinois Metro East Small Business Development Center
  • Madison County Employment and Training
  • Illinois Department of Human Services – Division of Rehabilitation Services Work
  • St. Clair County

8:30 – 8:40 AM | Welcome & Kickoff


8:40 – 9:20 AM | Keynote Presentation

Topic: Partners in Progress: Forging Pathways to Workforce Success 

Presented by: Ne’Keisha Stepney, Assistant Provost of Workforce Development at Waubonsee Community College

In today’s rapidly evolving labor market, building effective workforce solutions and pathways requires more than isolated efforts, it demands intentional partnerships. This keynote highlights Waubonsee’s Workforce Development Unit and its collaborative approach with industry, community partners, and stakeholders to co-design workforce solutions that are responsive, equitable, and future-focused.

This case study offers actionable strategies that organizations can adapt and replicate in their own communities to strengthen workforce pipelines and partnerships.

Attendees will gain practical insights into:

  • Aligning training programs with regional labor market needs
  • Expanding opportunity through apprenticeships and career-integrated learning models
  • Removing barriers that limit access to education and employment

9:20 – 10:00 AM | Attracting & Onboarding Talent
Topic: Rebuilding the Talent Supply Chain

Presented by Amy Clary, IMEC Regional Manager and Joanne Ruiz, IMEC Technical Specialist

Talent Pipeline Management is lead by the U.S. Chamber of Commerce Foundation and is adopted as the workforce solution across the state of Illinois. In this session you will learn at a high level what Talent Pipeline Management® (TPM) which is a demand-driven, employer-led approach to close the skills gap. Built by business, for business, TPM provides employers and their education and workforce development partners with strategies and tools to co-design talent supply chains that connect learners and workers to jobs and career advancement opportunities. It is a strategy create a collaborative with companies with similar demographics to proactively solve the workforce challenges.


10:00 – 10:45 AM | Tools for Talent Pipeline Collaboration

Presented by Amy Clary, IMEC Regional Manager and Joanne Ruiz, IMEC Technical Specialist

In this session, you will explore the tools used in the Talent Pipeline Management® strategy for effective implementation beyond this session. You will also learn about collaborative resources. We will focus on 2 specific strategies in the process.

  • Strategy 4: Analyze Talent Supply Identify where employers historically source their most qualified talent and analyze the capacity of those sources—as well as untapped talent sources—to meet projected demand.
  • Strategy 5: Build Talent Supply Chains Build talent supply chains to create a positive return on investment for all partners

10:45 – 11:00 AM | Coffee Break & Resource Hub Networking


11:00 – 11:45 AM | Retention & Engagement
Topic: Why They Stay – Culture, Communication & Career Growth

Presented by Paola Velasquez, IMEC Director of Organizational Culture 

Strong company culture attracts and retains top talent, keeps employees engaged, and creates a collaborative team environment. It spreads across all aspects of your company, your business, your employees, and your customers. In this workshop, you’ll discover how intentional culture-building drives employee retention, engagement, and performance. Together, we’ll explore the difference between a Culture by Design—where expectations are clear, behaviors are aligned, and employees thrive—and a Culture by Default, where lack of clarity and consistency lead to disengagement and high turnover.

Through group discussion, you’ll uncover the hidden drivers of retention: healthy communication, psychological safety, and visible growth pathways. Learn how culture impacts not just your employees, but your customers and overall business success.

Key takeaways include:

  • Understanding what company culture is and is not—and why it matters.
  • How to create a workplace where people feel safe to speak up, contribute, and grow.
  • Identifying leadership behaviors that either strengthen or weaken your culture.
  • Simple, actionable steps you can implement today to improve engagement, build loyalty, and set your company up for long-term success.

11:45 AM – 12:15 PM | Expert Talk: Exit & Knowledge Transfer
Topic: Preparing for Transitions Without Losing Legacy Knowledge

Presented by Ed Huey, IMEC Technical Specialist

Your most valuable asset is not just your products or services, it is the knowledge your employees carry. As staff members retire or move on, organizations risk losing years of expertise unless they act intentionally.

In this session, Ed will share practical strategies to protect and transfer institutional knowledge, so your operations remain strong during workforce transitions.

Key Takeaways:

  • How to capture critical processes, insights, and relationships before they are lost

  • Approaches for mentoring and cross-training to prepare future leaders

  • Ways to create a culture of continuous knowledge sharing and documentation

  • Simple steps to prevent costly knowledge gaps and ensure business continuity


12:15– 1:00 PM | Lunch 


1:00 – 1:45 PM | Upskilling Onsite – Grants, Programs & ROI
Developing your team is an essential part of long-term success. In this panel, workforce experts will explain the grants, training programs, and resources available to help you strengthen your organization without overspending.

Moderator: Paola Velasquez, IMEC Director of Organizational Culture

Panelists:

  • Breck Newman, Director of Strategic Accounts and Retention at Hire Level
  • Jo Ann Di Maggio May, Illinois Metro East Small Business Development Center Director
  • Kayla Boesing, Work-Based Learning Coordinator for Madison County Employment and Training
  • Ryan Langdon, IMEC Regional Manager
  • Randy Prince, Senior Business Development Manager at IMA

1:45 – 2:00 PM | Closing 

Presenter

Keynote Speaker: Ne'Keisha Stepney

Assistant Provost of Workforce Development at Waubonsee Community College

Ne’Keisha Stepney is a distinguished leader with over 20 years of experience in higher education, currently serving as the Assistant Provost of Workforce Development at Waubonsee Community College.

Throughout Stepney’s tenure at Waubonsee Community College, she has led and championed career-focused initiatives that increased industry partnerships, supported faculty, empowered students, and drove innovation and growth. Her leadership style is characterized by a commitment to servant leadership, collaboration, and leveraging the power of collective impact. A dedicated advocate for community colleges and the skilled trades, Stepney has tirelessly led efforts to enhance and advance educational, career and workforce opportunities securing funding and support for programmatic transformation including but not limited to the new 100,000 sq. ft., $60M Technical Education Center (TEC) capital project currently under construction, and over $13,000,000 in state, local, and foundation grants. She provides leadership for Career and Technical Education (CTE), Adult and Workforce Education programs and initiatives, customized training, the Postsecondary Perkins grant program, Work-Based Learning (WBL), Career Services, and the Small Business Development Center (SBDC). She is on the board of the National Council for Workforce Education (NCWE), the Sugar Grove Chamber, and the Sugar Grove Economic Development Corporation. She was named as the 2024 Dr. Christine J. Sobek Outstanding Administrator Award recipient, an honor that highlights exceptional leadership, strategic decision-making, problem-solving abilities, and a commitment to the college's mission and vision.

Stepney is a passionate and authentic leader who communicates effectively to inspire a shared vision, delivering results, fostering collaboration, and building value-added relationships that continuously center on purpose and people.

As a fierce leader, advocate, and champion, she employs proven practice and future-focused strategies that strengthen the skilled technical workforce by developing, scaling, and sustaining high-quality programs and services for in-demand and high-growth sectors that engages stakeholders and integrates career, workforce, and adult education to achieve impactful results.

Amy Clary

IMEC Regional Manager

With over 20 years of experience, Amy Clary has worked across a wide range of manufacturing industries, from the high-tech aerospace sector to a family-owned toy manufacturer in Chicago. Having been involved in manufacturing nearly her entire life, Amy has developed the ability to assess business challenges and deliver effective solutions quickly and efficiently. Her diverse background and unique skill set have positioned her as a trusted advisor to manufacturers.

Background:
Manufacturing has always been a part of Amy’s life. Influenced early on by her father, who spent his career designing and manufacturing golf equipment, she gained firsthand exposure to the industry and developed a passion for the shop floor. This passion extends to working directly with teams, gathering input, and driving meaningful improvements.

As a professional, Amy brings more than two decades of manufacturing leadership experience with responsibilities spanning Vice President of Operations, Vice President of Quality and Human Resources, and Manufacturing Engineer. Her areas of expertise include leadership, strategic planning, operational excellence, Lean manufacturing, and quality systems. Amy earned a Bachelor’s degree in Industrial Engineering from Clemson University.

Joanne Ruiz

IMEC Technical Specialist

Growing up in the manufacturing Midwest with both parents working at one of the largest mills in the area, Joanne Ruiz witnessed firsthand how vital manufacturing is for families and communities, providing opportunities for income equality.

Joanne began her manufacturing career as a customer service representative at a steel manufacturer, managing automotive accounts. In this role, she overcame numerous challenges related to shipping products across the U.S.–Mexico border. She utilized a variety of resources and conducted extensive research to understand the shipping process, export documentation requirements, and international logistics. Through these experiences, Joanne learned that communication was key to meeting customer expectations. Her holistic understanding of the organization helped her equip employees with the skills to communicate more effectively and empower them to succeed.

As a bilingual professional with IMEC, Joanne helps manufacturers excel by fostering a more engaged workforce. Her focus is on employee engagement and workforce development, where she empowers employees—especially Spanish-speaking team members—to voice their needs and thrive within their organizations. By collaborating with supervisors and implementing programs such as Training Within Industry (TWI), Joanne helps organizations break down language barriers and build more engaged teams, resulting in improved productivity and a stronger bottom line.

Paola Velasquez

IMEC Director of Organizational Culture

Paola Velasquez comes from a family with a long history in manufacturing, with both of her parents working and retiring from the industry. She learned the value of manufacturing early on and joined the manufacturing workforce at the start of her college years. Over time, Paola gained experience across academia, business, and healthcare, providing her with a unique and well-rounded perspective on the manufacturing industry.

With over 20 years of experience, Paola has led multiple projects and teams, developed sustainable programs, and facilitated leadership training focused on enhancing self-awareness and team building. Her approach centers on setting actionable goals that reduce turnover, improve workplace collaboration, foster creativity and problem-solving, and create opportunities for career advancement.

Ed Huey

IMEC Technical Specialist

Ed Huey works as part of IMEC’s high-performance service delivery teams, drawing upon IMEC’s extensive state and national resources to help companies implement actions that improve productivity and competitiveness.

Ed has more than 11 years of experience in manufacturing and management across a variety of industries. He previously served as Plant Manager for a metal roll forming company and worked within the auto parts and accessories industry, where he planned, organized, and led teams in a Lean environment. Ed holds a Bachelor of Science degree in Professional Aeronautics from Embry-Riddle Aeronautical University in Daytona Beach, Florida, and is a certified Training Within Industry (TWI) Job Instructions and Job Relations Trainer and Coach.

Breck Newman

Director of Strategic Accounts and Retention at Hire Level

Breck Newman is the force behind HireLevel’s strategic sales strategy. As a dedicated professional, Breck’s primary focus is connecting with new companies, understanding their hiring needs, and crafting tailored recruitment strategies that perfectly align with their business objectives.

Breck’s passion lies in alleviating the hiring stress from clients’ shoulders, allowing them to concentrate on their work. With HireLevel’s commitment to delivering high-quality candidates, witnessing the relief and satisfaction on clients’ faces is the most fulfilling part of her role.

What sets Breck apart is her deep care for people, which forms the foundation of her work philosophy. By adopting a human-first approach, she ensures that every interaction is meaningful and enjoyable. Moreover, she is driven by the desire to be a role model for her children, showcasing the importance of hard work, responsibility, and assisting others.

The most rewarding part of Breck’s work is seeing the work that she does contribute to the growth of HireLevel by creating jobs for people. That is genuinely changing lives and making an impact on our communities!

Jo Ann Di Maggio May

Illinois Metro East Small Business Development Center Director

Jo Ann Di Maggio May is a Glen Carbon resident and earned a bachelor’s in business administration from SIUE in 2005, followed by an MBA in 2007.

Jo Ann has a Small Business background in the Restaurant industry. Her family owned Di Maggio Pizza and Pasta in Highland until its closure in 2022.

Jo Ann was a graduate assistant for the Small Business Development Center at SIUE from August 2005-September 2007. She also has served as an international business consultant for the SBDC’s International Trade Center (ITC). Di Maggio May’s other work experience includes being an assistant manager at Walgreen’s in Edwardsville, a personal banker for US Bank in Belleville and a mortgage default counselor for US Bank in St. Louis.

May began her role as SBDC Director in August 2017.

Kayla Boesing

Work-Based Learning Coordinator for Madison County Employment and Training.

With several years’ experience in workforce development, Kayla Boesing serves as the Work-Based Learning Coordinator for Madison County Employment and Training. She currently facilitates the needs of businesses through administration of grant funding for Incumbent Worker Training, On the Job Training, and assisting with apprenticeships. In addition, she works with students at the high school level to explore career paths and develop employment opportunities, including possible apprenticeships. Kayla also holds the role of Equal Opportunity Officer for the department. Kayla began her career in the Employment and Training Department as a Career Specialist, where she helped customers assess their skills, access training, education, and find employment. Prior to her work with the county, Kayla earned a Master of Arts in Counseling and spent many years in the mental health field. During this time, she worked as an Employment Specialist assisting individuals in obtaining gainful employment.

Ryan Langdon

IMEC Regional Manager

With over 12 years of experience in manufacturing and Continuous Improvement implementation, Ryan’s expertise lies in helping organizations become more efficient and more profitable. He begins the process by assessing the big picture and identifying gaps in both performance and practice. Ryan works closely with all levels of the organization to understand and identify the gaps, develop the right tools and plans to reduce or eliminate them, and establish the mindset necessary to sustain the improvements.

He enjoys seeing an organization implement this approach because it benefits the entire system—employees, stakeholders, customers, and suppliers. Watching a manufacturer achieve measurable results based on the collective efforts is, for Ryan, an extremely rewarding process.

Randy Prince

IMA Senior Business Development Manager

Randy Prince brings more than 30 years of experience in association management and manufacturing to his position of Senior Business Development Manager. He has solid experience in helping manufacturers build their brand and in taking their products to market. He created one of the first electric co-ops for commercial businesses in the state. Randy is based out of the Springfield office. Randy’s enthusiasm for manufacturing is contagious and evident in the strong relationships he’s built with industry leaders throughout the state. His work responsibilities include working with Illinois Manufacturers to solve some of their most challenging issues.

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