TECH GURUS TO BUSINESS GENERATORS: Mastering Sales Without the Pitch

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
EXPAND
YOUR
BUSINESS.

Details

Location
Link will be provided after registration
Contact

Camryn Tunney

ctunney@imec.org
Event Tags
, , , ,

ADDITIONAL RESOURCES:

Business is tough, commoditization is real, and a key driver for success is customer satisfaction and experience.  The challenge is that you don’t know what your customer is thinking. Your technical team does not know how, what, when, or why to ask for business expansion and even if they stumble through it, they find themselves at a loss when objections or brush-offs come from the customer.  You don’t currently have a process or framework so when this does happen, the team comes off as awkward (or worse: a pushy salesman), and more often that not, it just doesn’t work.

This is costing you money in business growth and profits that can be deployed to stabilize and grow your business.

Most companies opt to have sales executives handle the customer and because of this, they are missing a huge opportunity considering the technical team has more contact with the customer.  Sales executives are expensive and better served working with customer executives on strategic deals.  

Give your technical team the soft skills to drive business themselves and watch your customer satisfaction skyrocket along with your revenue.

In this webinar, we will go over:

  • How to understand & align customer perceptions
  • When to ask for business expansion
  • 3 word tracks/ways to ask for business
  • Common objections and how to handle them

You will be able to deploy this framework immediately after the webinar and I’m betting some of your projects are already in a position to ask for additional business—use these tools and information and go get it!

This webinar is for you if:

You or your team interact with customers on a regular basis, you want to sharpen your soft skills and master dealing with people.

Presenter

Bill Gombert

Founder of Strategic Outsourcing Solutions, LLC

A former Professional Engineer and Project Management Professional, Bill knows the ins and outs of technical communication—and where most people fail when working with customers. Bill has spend the last 12 years in the engineering services business with roles spanning from engineering to operations and sales executive, working with client leadership to understand technical requirements and close 8 figure deals. When people “get it” and focus on the customer relationship, everyone wins (business, customers, end users, communities, etc). Strategic Outsourcing Solutions, LLC was founded in 2023 with the goal of elevating technical manager’s soft skills to drive customer satisfaction and business expansion. We have generated over $1M in business growth for our customers.

Related Resources