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2019 IMEC Conference on Enterprise Excellence, Presented by ACHE

March 27, 2019 @ 8:30 am - 4:30 pm

[vc_row][vc_column][mk_button size=”large” url=”https://www.eventbrite.com/e/2019-conference-on-enterprise-excellence-tickets-53263340084″ target=”_blank” align=”none” bg_color=”#006885″]Register[/mk_button][mk_button size=”large” url=”https://www.imec.org/wp-content/uploads/2019/03/conf-on-ee-2019-agenda-final.pdf” target=”_blank” align=”none” bg_color=”#006885″]Agenda[/mk_button][mk_button size=”large” url=”https://www.imec.org/wp-content/uploads/2019/02/enterprise-excellence-conference-flyer-v2.pdf” target=”_blank” align=”none” bg_color=”#006885″]Brochure[/mk_button][vc_column_text css=”.vc_custom_1553536028410{margin-bottom: 0px !important;}”]

Session handouts now available for download!  Scroll down for more information.

Whether you’re new to process improvement or are on the path to leading your organization to impressive results, the 2019 IMEC Conference on Enterprise Excellence highlights best practices, strategies and inspiration for all individuals seeking improvement.

This one-day conference will feature recognized leaders, from a variety of industries, who have led their teams and organizations to high performance in the areas of leadership, strategy, customer engagement, operations, workforce, and technology.

Speakers for 2019 include the following National Quality Award recipients:

  • Bristol Tennessee Essential Services: The first utility to receive the award, an achievement built on 25 years of evaluation and assessment that create a culture of continuous improvement.
  • City of Fort Collins, Colorado: Recognized for high-performing local government that provides best-in-class municipal services through operational excellence and innovation.
  • Integrated Project Management: A project leadership consulting firm that is celebrated for their history of a values-based culture matched with quality performance and high customer satisfaction levels.
  • Stellar Solutions: Recognizing sustainability through visionary leadership, organizational alignment, and systemic improvement and innovation at this woman-owned, aerospace engineering services business.

Additional speakers include:

  • Illinois Municipal Retirement Fund, ILPEx Gold Award for Achievement of Excellence recipient
  • American College of Healthcare Executives, ILPEx Gold Award for Achievement of Excellence recipient
  • Saint Anthony Hospital of Chicago, Bronze Award for Commitment to Excellence recipient
  • @revenue
  • Illinois Hospital Association
  • Mary Greely Medical Center
  • Pioneer Service, Inc.


  • Cost-effective and high-quality professional development sessions for staff at all levels of an organization
  • Improvement strategies focused on enterprise excellence that you can introduce at your organization, preparing you to engage with team/department improvement activities to organization-wide initiatives
  • Networking opportunities with leaders of role model organizations representing manufacturing, healthcare, business, education, and government/non-profit sectors

The conference content is developed with input from industry leaders to address challenges and hot topics, and features subject matter experts from across the state speaking on issues relevant to you.

Looking to learn more about the Baldrige Excellence Framework?

Check out the Pre-Conference Sessions with a Focus on the Baldrige Excellence Framework!


Cost: $249 per individual; $995 per group of 5 (20% discount)

Sponsor: IMEC, American College of Healthcare Executives (ACHE)

Presenters: Performance improvement leaders

Contact Name: Emily Lee

Contact Phone: 309-677-4633

Contact Email: elee@imec.org[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][mk_table]

Session Title Organization Speaker
City of Fort Collins, Colorado Michael Beckstead, Chief Financial Officer
A Journey to Excellence: How an East Tennessee Electric Company Became a National Role Model Bristol Tennessee Essential Services Leslie Blevins, Public Relations & Communications Manager
A Stellar Baldrige Journey: Actually We Are Rocket Scientists! Stellar Solutions Betsy J. Pimentel, Vice President of Defense Programs
IMRF’s Journey of Excellence: Developing a Baldrige Culture within a Challenging Environment IMRF
Brian Collins, Executive Director
Dan Duquette, Deputy Executive Director
Saint Anthony Hospital Dr. Eden Takhsh, Chief Quality Officer
1B: Driving Performance in Illinois Healthcare IHA Mark Deaton, Senior Counsel
Essential Leadership: Inspiring Culture, Strategy, Execution, & Evolution Integrated Project Management Co, Inc. C. Richard Panico
3A: Sustaining your Lean Transformation Journey –An Organizational Engagement Strategy
* Extra handout
Mary Greeley Medical Center
Ron Smith, Manager, Performance Improvement & Lean Facilitation
3B: Partnerships: The Key to Sustainable Growth Pioneer Service Inc. Aneesa Muthana, President
4A: Excellence & Systems Perspective at ACHE ACHE Craig Thompson, Director of Performance Excellence
Michael Cunningham, Vice President of Publications & Director of Health Administration Press
4B: Turning Customers into Advocates: Get More Referrals, More Sales, & Longer Relationships @revenue Marie Hale, Co-Founder & CEO



March 27, 2019
8:30 am - 4:30 pm
Event Categories:
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NIU Conference Center – Naperville
1120 E. Diehl Rd
Naperville, IL 60563