“The art of progress is to preserve order amid change and to preserve change amid order.” – Alfred North Whitehead
I help businesses achieve cost savings, reduce risk, and improve customer satisfaction by implementing the right Quality Management System with effective internal auditing, data collection/analysis, and continual improvement programs. By doing this, I assist in the creation of a company’s culture of continual learning and improvement in the pursuit of organizational excellence.
I have 25 years of combined multidisciplinary laboratory and manufacturing experience in academic and industrial settings. I began my career as a bench scientist and honed my critical thinking, problem solving, and leadership skills by progressing into scientific research study direction, resource management, and departmental management in both research and manufacturing environments. I have gained valuable experience seeing quality systems problems from several vantage points: Quality Manager, Consultant, and Auditor, and have trained groups and individuals in quality methods (e.g. root cause analysis), team dynamics, auditing, occupational safety, data analysis, various technical applications, and research instrument operation.
I earned my Bachelor of Science and Master of Science degrees in the biological sciences from University of Illinois at Urbana Champaign, and have additional credentials in Quality, Auditing, and Safety.
- CQE, CQA, CQM/OE, CQIA
- Exemplar Global Quality Systems Auditor (ISO 9001 & 13485)
- OSHA Authorized General Industry Trainer
- I have assisted with Quality System remediation at two medical device manufacturers under consent decree from the FDA that resulted in clearance of the order.
- In 2018, a big success was a customer that used the problem-solving tools that I taught to eliminate a long standing problem that was resulting in 20% rework of one product line.