“Good business leaders know how their organization is performing, and where there is room for improvement. Great leaders engage their team to implement steps to achieve positive change.”
Inspire, guide, serve, and coach. That’s the best way to describe my leadership style and it’s the same approach I use to help others achieve success.
A leader must inspire a shared vision, guide employees to excellence, serve multiple stakeholders and coach to enhance their abilities. I believe that these attributes are also present in the Baldrige criteria as organizations strive for leading edge performance.
Illinois Performance Excellence (ILPEx) is committed to being the catalyst for transforming Illinois into a leading state of economic opportunity and we’re doing it by driving organizational excellence across industries. As a seasoned quality executive with more than 20 years of experience focused on process improvement, I lead ILPEx as Executive Director and coach to many organizations.
- Loyola University of Chicago, MBA Finance and Production
- Illinois State University, BS Industrial Technology
- EXCEL Partnership, Certified Lean Six Sigma Black Belt