Excellence Recognition Program – in progress


Join a Class of Distinction

Through the Recognition Program, IMEC leverages the Baldrige Excellence Framework to guide Illinois organizations to higher levels of performance. The Framework is a validated, leading edge model for leadership and drives improvement and innovation where it’s needed most.

Using the Baldrige Excellence Framework will:

  • Create a strategic guide for measuring success
  • Benchmark against high performing organizations in any industry
  • Engage leadership in a systematic approach
  • Develop in-house technical experts
  • Deliver objective feedback on strengths and opportunities for improvement
  • Create a focus on customer engagement

Baldridge Connection

The ILPEx Recognition Program is the Baldrige-based program serving Illinois, as part of an alliance of diverse organizations and individuals committed to excellence and continuous improvement. ILPEx is one of approximately 36 state programs in the nation.

Baldrige Award recipients have been very generous in their commitment to improving U.S. competitiveness and the U.S. pursuit of performance excellence. They have shared information with hundreds of thousands of companies, educational institutions, health care organizations, government agencies and others. Award recipients’ efforts have encouraged many other organizations in all sectors of the U.S. economy to undertake their own performance improvement efforts.

More information, including applications, profiles of the activities, accomplishments for each Award recipient at the time that the Awards were presented, and contact information can be found on the Baldrige Performance Excellence website.

Alliance for Performance Excellence

ILPEx is a member of the Alliance for Performance Excellence, an organization that represents State and Local Baldrige based programs around the United States. All Alliance programs are based on the Baldrige Criteria for Performance Excellence and members work together to share best practices for performance improvement. The website has an extensive library with an ever increasing body of knowledge on the State and Local programs.

The Baldrige Performance Excellence website with the Baldrige Resource Library is available and contains over 1,000 articles and videos about Baldrige, organizational improvement and the Alliance. Get answers to your questions like, “How do I find out more about Baldrige?”, “How do I get started?”, “Should I do Baldrige, ISO, Lean, or Six Sigma?” – All aspects of organizational improvement, Baldrige, the Criteria, quality methods and tools are covered.

Baldridge Excellence Framework

A Systems Approach to Improving Your Organization’s Performance
(Includes the Criteria for Performance Excellence)

For over 30 years, the Baldrige Excellence Framework has empowered organizations to accomplish their missions, improve results, and become more competitive. The Baldrige Excellence Framework includes the Criteria for Performance Excellence, core values and concepts, and guidelines for evaluating your processes and results.

The 2019-2020 Baldrige Excellence Framework features a focus on:

  • business ecosystems
  • organizational culture
  • supply networks
  • strengthening of cybersecurity
  • making the Criteria more accessible for you, the end user

Baldrige Excellence Framework for Business/Nonprofit

For manufacturing, service, small business, nonprofit and government organizations

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Baldrige Excellence Framework for Education Purchase Paper Copy Purchase Download

Baldrige Excellence Framework for Health Care Purchase Paper Copy Purchase Download

Our Services

IMEC assists organizations across all industries with process improvement strategies and coaching to develop your organizational foundation for success. The Baldrige Excellence Framework is effective for any industry, with a focus on Manufacturing, Education, Service, Health Care, Government, and Nonprofits.

Learn more about how our business improvement strategies can assist you with:

  • Continuous Improvement
  • Strategy
  • Workforce Development & Effectiveness
  • Top Line Growth & Innovation
  • Sustainable Business Practices
  • Supply Chain Management

Contact Us

Want to schedule a visit, ask a question or get more information about the ILPEx recognition program? Complete our contact form below to request more information.

HubSpot form to come

About the Excellence Recognition Program

Our Mission: Committed to driving growth through enterprise excellence

Our Vision: We will lead the way for organizations to create their competitive future

IMEC is a unique organization driven by the mission of two U.S. Department of Commerce NIST programs founded to support U.S. businesses: the Baldrige Performance Excellence Program and the Manufacturing Extension Partnership (MEP). The Excellence Recognition Program was founded in 1994 as the state’s affiliate to the Baldrige Program. IMEC was established in 1996 to improve the productivity and competitiveness of Illinois’ small and mid-sized manufacturing firms. The 2015 merger allowed the organization to positively impact business change for Illinois companies and recognize those companies who achieve elements of business excellence.

Through the Excellence Recognition Program, IMEC leverages the Baldrige Excellence Framework as a foundation for driving organizational improvement and works with clients to prioritize those improvements through a range of hands-on, goal-oriented solutions.

The Baldrige Excellence Framework helps you evaluate performance, assess where improvements or innovation are most needed, and get results in the following areas:

  • Leadership
  • Strategy
  • Customer Engagement
  • Measurement, Analysis and Knowledge Management
  • Workforce
  • Operations
  • Results

IMEC provides state-wide education based on the Baldrige Excellence Framework, and shares best-in-class strategies for improving organizational practices.

Robert L. Barnett – Treasurer Motorola, Inc. (retired)

Fred Benjamin – Lexington Health Network

Charles D. Callahan, PhD, MBA, FACHE – Memorial Health System Hospital Group & Memorial Medical Center

Dan Duquette – Illinois Municipal Retirement Fund

Larry Elisco – Wipfli LLP

David S. Fox
Advocate Good Samaritan Hospital (retired)

Kathy Goerdt – Illinois Municipal Retirement Fund

Cynthia A. Hahn, FACHE, GE – American College of Healthcare Executives

Kraig Kniss – Elkay Manufacturing Company

Shelly Pierce
Chief Judge
Southern Illinois Healthcare

Walter E. Reilly – Executive Coach Consultant

Theresa J. Rutherford, RN, MSN, MBA, FACHE – HSHS St. Anthony’s Memorial Hospital

William R. Shields, Ed. D. – Community Consolidated School District 93 (retired)

Kathleen C. Yosko – Marianjoy Rehabilitation Hospital (retired)

After examiners have completed their evaluation of the applications, a panel of judges evaluate the examiner team’s findings against a documented set of award standards. Based on this evaluation, the judges make award recommendations to the Executive Director.

Qualifications for being on the judges panel include an extensive knowledge of the Baldrige Criteria and improving organizational performance.

Shelly Pierce – Chief Judge Southern Illinois Healthcare

Margaret Dospiljulian – Dospil & Associates

Gretchen Frickx – DePaul University

Joe Kilbride – Kilbride Consulting, Inc.

Tom Muszynski – Leidos

Dr. Sunil Sinha – BJC Healthcare Medial Group

Craig C. Thompson – American College of Healthcare Executives

IMEC Recognition Program Contributors

  • American College of Healthcare Executives
  • Illinois Municipal Retirement Fund
  • Southern Illinois Healthcare
  • Elkay
  • Memorial Health System
  • Blessing Health System
  • Wipfli
  • MTM Recognition
  • Advocate Sherman Hospital
  • Integrated Project Management
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