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RESOLVE IT NOW: Problem Solving Training Series

March 1, 2021 @ 2:00 pm - 4:00 pm


The virtual Problem Solving Training Series will meet on March 1, 8, 15 and 22 from 2:00pm to 4:00pm.

How much time do you spend solving the same problems over and over again? Learn how to problem solve – and finally resolve the root cause – utilizing various problem-solving methods including:

  • Defining the problem
  • Getting to the root cause through deploying root cause investigation tools like asking the 5 Whys and fishbone diagramming
  • Learning how to create S.M.A.R.T. (specific, measurable, achievable, realistic and time bound) countermeasures
  • Evaluating outcomes and standardizing success

Session 1  |  March 1: Learn how to recognize a good problem statement and then be able to create one of our own.

Session 2  |  March 8: Revisit the problem statement and further develop it through a process of problem investigation and understanding.

Session 3  |  March 15: Discuss Root Cause Identification and how we get to the “true” root cause of a problem. Implement solutions and countermeasures to take-action on permanently fixing the problems so that they do not return.

Session 4  |  March 22: Discuss evaluating results from our trials, then once proven, moving on to standardization and control of the solution(s).

Presented in partnership with:


Cost: $225 for VIA members. $270 for prospective VIA members.  Discounts available for multiple attendees from the same company.  Contact VIA for details.

Sponsor: IMEC and Valley Industrial Association

Contact Name: Trish Overturf

Contact Emailtrishoverturf@viaassn.org


March 1, 2021
2:00 pm - 4:00 pm
Event Categories:
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Webinar link will be provided after registration
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