Alpha Star Tool
Like other small manufacturers fighting to adapt to the economic downturn, Alpha Star knew diversifying its customer base was key to survival, but quickly learned getting in the door with large companies required the credibility only ISO 9001:2008 registration could bring. The company approached IMEC for help following recommendations from U.S. Representative Don Manzullo and McHenry County Economic Development Council President Pam Cumpata. The project had to be completed in just five months to take advantage of available grant money.
IMEC conducted a pre-investigation audit to determine Alpha Star’s ISO-readiness. Confident the company had the right processes and procedures in place, the two organizations worked together to fast-track the registration process, with a focus on updating Alpha Star’s paperwork to conform with ISO 9001:2008 procedures and mandates and teaching company leaders how to conduct internal auditing effectively. IMEC also conducted an all-employee meeting to walk the Alpha Star team through the process and answer questions, a key step in gaining buy-in. Alpha Star received its ISO 9001:2008 certification in July.
- Successful registration to ISO 9001:2008 standards in just five months
- Anticipated new business opportunities in next 18 months
- Plans in place to pursue ISO aerospace registration
- New relationships with local EDC and U.S. congressional representative
“We appreciated that IMEC didn’t come in and throw out what we’d been doing successfully for 20 years. Some consultants want to change who you are. IMEC took the time to understand our business and adapt their processes to us. They helped us do what we’re already doing even better.”
– Matt Thurow, Vice President